Bulk SMS that reaches customers when it matters
Send personalised promotions, alerts, reminders and OTPs, schedule them ahead and see exactly what was delivered, from the web, the desktop or your own systems through the SMS API.
- Personalised bulk SMS
- Schedule messages ahead
- Detailed delivery reports
- SMS API, short codes & USSD
Bulk SMS and customer messaging that is fast, personal and measurable
SingularERP-SMS gives your business one place to keep customer numbers, organise them into groups and send the right message to the right people. Promotions, alerts, reminders and one-time passwords go out quickly, each one personalised with the recipient's name and details.
Schedule messages ahead of time, follow every message with detailed delivery reports and connect your CRM, HRM or ERP through the SMS API. When you need more, grow from bulk messaging into dedicated or shared short codes and USSD services, with no extra hardware to buy.
Everything in SingularERP-SMS
Contacts & groups
Every customer number, organised and ready to message.
- Manage customers with names and details
- Organise contacts into groups
- Import contact lists from Excel or CSV
- Duplicate and invalid numbers flagged on import
Personalised bulk SMS
One send, with a personal touch for every recipient.
- Send to whole contact groups in one go
- Add each recipient's name and details
- Long messages supported
- Character and message-part count before you send
SMS templates
Write once, reuse whenever you need it.
- Reusable templates for common messages
- Placeholders for names and other details
- Ready for promotions, alerts, reminders and OTPs
Scheduled messages
Plan campaigns and reminders in advance.
- Schedule delivery for a set date and time
- See every upcoming scheduled message
- Edit or cancel before it goes out
Delivery reports
Know what reached your customers, and what did not.
- Detailed report on every message sent
- Delivery status for each recipient
- Track responses to your campaigns
- Export reports to Excel or PDF
Short codes & USSD
Go beyond one-way messages when you are ready.
- Dedicated or shared short codes
- USSD services for interactive menus
- Receive customer replies on a short code
SMS API
Send messages from the systems you already run.
- Connect your CRM, HRM or ERP
- OTPs and alerts from your own applications
- Delivery status sent back to your system
Sender ID & opt-outs
Messages people recognise, sent to people who want them.
- Send under your business name
- Help getting your sender ID approved
- Opted-out numbers left out of future sends
Web & desktop messenger
Message customers from wherever you work.
- Web interface that runs in your browser
- Desktop messenger for contacts and messaging
- Team user accounts with role-based permissions
Up and running in 4 steps
Add your contacts
Bring in your customer list and organise numbers into groups, such as customers, staff or members.
Write your message
Start from a template and personalise it with each recipient's name and details.
Send or schedule
Send to a group straight away, or schedule it for the right date and time.
Track delivery
Follow every message in the delivery reports and see how customers respond.
Built for teams that need to reach people quickly
Marketing teams
Personalised promotions and campaigns to the right customer groups.
Customer service & operations
Alerts, reminders and updates that get read on time.
Developers & IT
OTPs and system alerts sent from your CRM, HRM or ERP through the SMS API.
Business owners
A simple way to stay in touch with customers from the web or the desktop.
Works with the tools you already use
SingularERP-CRM
Message leads and customers straight from your CRM records.
SingularERP-HRM
Send announcements and reminders to your staff.
Your own systems
Connect any CRM, HRM or ERP through the SMS API.
Excel & CSV
Import contact lists and export delivery reports.
What changes for your team
Faster engagement
Time-sensitive messages land on customers' phones and get read quickly.
Better response
Personalised messages lift response and build customer loyalty.
Data-driven campaigns
Delivery and response tracking shows what works, so you can improve the next send.
Room to grow
Start with bulk SMS on the web or desktop, then add short codes and USSD as you need them.
Add more as you grow
Other SingularERP products that fit naturally alongside SingularERP-SMS.
