Tenant & Rent Billing CRM

Manage tenants and bill rent, without the accounting

Keep every tenant, unit and lease on one record, send rent invoices on schedule, record payments and follow up arrears by SMS and email, with no general ledger to set up.

  • Tenant, unit and lease records
  • Automatic monthly rent invoices
  • SMS and email reminders
  • No accounting set-up needed
Overview

Tenant management and rent billing, without a full accounting system

SingularERP-CRM for Rentals is built for landlords, caretakers and letting agents who need to know who lives where, what they owe and when they last paid, but do not want to run a full accounting system to find out. Every tenant, unit and lease sits on one record, rent invoices go out on schedule, and every payment updates the tenant's balance straight away.

It is the customer side of rental management: tenant records, billing, receipts, reminders and arrears follow-up. There are no ledgers, journals or bank reconciliations to set up, so your team can start quickly. When you also need owner statements, payouts and maintenance, choose SingularERP-Rental; when you need accounting, add SingularERP-Books.

Features

Everything in SingularERP-CRM for Rentals

Tenant records

One complete profile for every tenant.

  • Contacts, ID details and next of kin
  • Unit, lease, bills and payments on one timeline
  • Notes, documents and follow-up tasks
  • Find any tenant by name, phone or unit

Properties & units

Know what you let, and to whom.

  • Property, block and unit register
  • Occupied and vacant units at a glance
  • Rent and charges set per unit
  • Properties grouped by landlord for agents

Leases & tenancies

The terms of every tenancy, kept in one place.

  • Start and end dates, rent and payment day
  • Deposits recorded against each tenancy
  • Renewal and expiry alerts
  • Move-in and move-out dates tracked

Rent billing

Set the rules once and invoices go out on time.

  • Monthly rent invoices on a set day
  • Service charges, water and other charges on one bill
  • Late payment penalties by rule
  • Bill a whole property in one step

Payments & receipts

Every payment recorded, every balance current.

  • Record payments against each tenant and unit
  • Receipts sent by SMS or email
  • Overpayments carried to the next bill
  • Tenant statements whenever they are asked for

Reminders & updates

Tenants hear from you before rent is late.

  • Rent due reminders by SMS and email
  • Invoices delivered straight to tenants
  • Bulk announcements to a whole property
  • Every message kept on the tenant record

Arrears follow-up

Clear follow-up on every overdue balance.

  • Arrears list by property and age
  • Promises to pay with follow-up dates
  • Follow-up tasks assigned to staff
  • Arrears reminders sent automatically

Reports & dashboards

The numbers that matter, without the bookkeeping.

  • Rent billed versus collected
  • Arrears and vacancy reports
  • Upcoming lease expiries
  • Exports for your accountant
How it works

Up and running in 4 steps

1

Add your properties and tenants

Bring in your properties, units, tenants and current balances, so every unit starts with the right tenant and amount owed.

2

Set your billing rules

Set rent, deposits, service charges and penalties per unit, and the day each month that invoices go out.

3

Bill and collect

Invoices reach tenants on schedule, payments are recorded against each tenant, and receipts and reminders go out by SMS and email.

4

Follow up and report

Work the arrears list, record promises to pay and see rent billed versus collected for every property.

Who it's for

Built for the people who look after tenants

Landlords

Know what every tenant owes and send bills and reminders without a rent book.

Letting agents

Keep tenants and billing for several landlords in one organised office.

Caretakers & property officers

Look up tenants, record payments and answer balance questions quickly.

Growing portfolios

Move from spreadsheets to one tenant record as you add units and properties.

Why SingularERP-CRM for Rentals

What changes for your team

Fewer missed payments

Invoices and reminders go out on schedule, so tenants always know what is due and when.

Every balance at a glance

See what each tenant owes in seconds, without digging through rent books or payment messages.

Quick to start

No chart of accounts or ledgers to set up: add your units and tenants and start billing.

Better tenant relationships

A full history of every tenant, bill and message, so anyone in the office can answer a question.

Pricing tailored to your business

Industry CRMs are configured around how your business runs, so we price them with you.

FAQ

Frequently asked questions

How is CRM for Rentals different from SingularERP-Rental?

CRM for Rentals covers the tenant and billing side: tenant records, leases, rent invoices, payments, receipts, reminders and arrears. It deliberately leaves out the finance. SingularERP-Rental is the full property management system, adding owner accounts and payouts, maintenance, tenant and owner portals and general ledger posting.

Does it include accounting?

No, and that is by design: there are no ledgers, journals or bank reconciliations to manage. Need accounting? Add SingularERP-Books alongside the CRM, or share billing and payment reports with your accountant.

How are tenants reminded to pay?

Rent due and arrears reminders go out by SMS and email on the schedule you set, and every message is kept on the tenant's record so your team can see who has been reminded and when.

Can we bill service charges, water and penalties?

Yes. Add service charges, water and other charges to each unit's bill alongside rent, and apply late payment penalties by rule, so one invoice shows the tenant everything that is due.

Can we move our existing tenants and balances in?

Yes. Properties, units, tenants and opening balances can be imported, so each tenant starts with the correct amount owed rather than being re-typed.

How much does SingularERP-CRM for Rentals cost?

Industry CRMs are priced on request, because they are configured around how your business runs. Tell us about your properties and units and we will send you a quote.

See SingularERP-CRM for Rentals in action

Tell us about your properties and we will walk you through CRM for Rentals with your own units: tenant records, rent invoices, payments and reminders.

  • Tenant, unit and lease records
  • Automatic monthly rent invoices
  • SMS and email reminders
  • No accounting set-up needed

Have any query? Let’s Talk

Interested? The philosophy behind SingularERP

It is all about singularity: people and machines working efficiently and effectively to deliver great value.